Commitment to Continuity

Commitment to Continuity

As Express Scripts and Medco move forward as one company, our commitment to continuity of care, services, and relationships is stronger than ever.  That is why during this time of transition, you and your products will continue to be supported by the same account managers and directors you have come to know and trust.  All contact information remains the same unless communicated otherwise.

Be assured that you and your patients will continue to receive the services and support of fully trained staff members who know your product and patients very well.

Express Scripts and Medco have provided different benefits and services to clients, and we will continue to operate independently and hold separate review meetings during this time of transition.  When it is appropriate, services will be combined to improve our ability to deliver the highest quality of care by streamlining services for patients, healthcare providers, and manufacturers.

Your feedback is important to us, so please contact your account manager or director with any questions or concerns you have.  It's a privilege to work with you!