Life at UBC: Every Day I Leave the Office Feeling Satisfied

Life at UBC: Every Day I Leave the Office Feeling Satisfied

I love leaving the office. Maybe that’s a bad way to start. I love coming to the office, too! But I love leaving each day knowing that I had a positive impact on the lives of our clients, our patients and my staff.

As a Program Manager at UBC, I lead a team of Patient Care Advocates, Registered Nurses and Supervisors that supports the clinical operations for one of our largest pharmaceutical manufacturer clients.  My team also works with home health agencies that employ registered nurses who provide in-home injection training for patients.

My role takes me in a lot of directions: managing the budget, partnering with my client to forecast trends, and developing pilot programs that will allow for the highest quality of patient care – to name a few. In the end, my job comes down to people and that’s one of the reasons I decided to start working at UBC almost two years ago. Here, everyone is willing to work together to ensure any job, big or small, gets done on time and correctly. Open communication is welcomed and encouraged.

That supportive environment extends to my individual department. My manager allows me to run my team as I see fit, but he’s always available to assist me and offer guidance when needed. I offer the same support to the supervisors on my team. One of my favorite things about my role is working with them to meet their career goals and to identify process improvements for the Patient Care Advocates and nurses. They work on the front lines of our organization, assisting patients – another important group of people I get to impact.

Don’t get me wrong. I’m not counting the minutes until I leave the office. But when I do head back home, I leave each day thankful for the people I work with and for.

If you’re looking for the same sense of fulfillment, we’re hiring! Click here to see the Program Manager openings in the United States. You can also view open positions in the United States by searching “UBC” on the Express Scripts career site or check out our European openings here.