Abstract: Calling All Patients: Using a Clinical Call Center to Perform Disease Activity Assessments to Support Treating RA to Target

 

Abstract: Calling All Patients: Using a Clinical Call Center to Perform Disease Activity Assessments to Support Treating RA to Target

The study objectives were to determine 1) if a clinical call center staff could teach patients how to measure their RA disease activity using the RAPID3 and track patient scores over time, and 2) whether patient use of RAPID3 increases patient satisfaction and improves patient-provider dialog.