Adherence Services

Adherence Services

Engaging patients while positively influencing therapeutic outcomes

We know that each manufacturer’s biopharmaceutical product and medical device is unique.  And, so is each patient.  UBC designs personalized, patient-centric adherence programs by utilizing the right combination of our high-tech UBC Pathways™ solutions and our high-touch Nursing Support Services.

Our effective, patient-centered approach supports medication adherence and patient engagement through:

  • Tailored telephonic outreach to educate the patient on the disease state and to establish expectations for drug therapy
  • Patient Risk Assessment with stratification
  • Outbound patient communications at key milestones of therapy, designed to increase compliance and persistency, based on individual needs identified with risk stratification
  • Patient engagement technology solutions, such as mobile applications, SMS messaging,  and virtual support
  • 24/7 access to registered nurses with our Clinical Care Center
  • In-home product administration and education through our Clinical Coordination services
  • Medication reminders – visual, audible, and mobile aids to provide convenient reminders, social support, refill coordination, and physician accountability
  • Virtual Coaching – interactive patient education videos
  • Data-driven insights and human behavior research

To learn more about how our adherence services can support your product and patient populations, contact us.