Patient Assistance Programs

Patient Assistance Programs

Developing & managing prescription access for uninsured & underinsured patients

Patients who cannot afford therapy need well-organized Patient Assistance Programs (PAPs) to help them access medication. Manufacturers need well-organized Patient Assistance Programs to ensure their products reach eligible patients.

UBC’s culture of patient and product advocacy is a legacy that is unsurpassed in the industry. We focus on providing quality care for patients throughout the process. As part of that commitment, we require all frontline staff to be licensed pharmacy technicians.

UBC Knows
We provide a full suite of PAP services so that:

  • Patients in need of no-cost or low-cost medications have access to therapy
  • Manufacturers’ philanthropic goals are met
  • Prescription bridge programs help patients begin or remain on therapy while funding is secured

Our PAP programs can incorporate:

  • Full-service intake and fulfillment that is customized to serve your unique patient population
  • Coordinated Reimbursement and PAP services to potentially identify alternate financial assistance and ensure PAP funds are allocated to patients with the most need
  • REMS components in both front-end and back-end PAP services
  • Customized portals to facilitate online enrollment, request subsequent medication orders, and review patient status
  • Adverse Event Management and Reporting, including:

    • Patient Service Coordinators trained and skilled at identifying Adverse Events
    • Pharmacists available 24/7 for prescription consultation
    • Reporting structured to meet program requirements
  • National Prescription Monitoring to identify potential patient and physician fraud and abuse

UBC Understands

  • Protecting patient and physician information is of utmost importance. All of the data in our PAPs is secured by HIPAA-complaint systems and procedures.
  • The health coverage environment is changing rapidly. UBC is monitoring the implementation of key Affordable Care Act provisions and the variability of state decisions on implementation.
  • Excellent patient care must be the focus of every PAP employee. Click here to hear from our frontline staff.

Contact Us

Contact us to discuss our full suite of patient assistance services.


Thought Leadership

Making a Difference, One Patient at a Time

Industry Leading PAP Keeps Focus on Patients

The Challenge of Providing Patient Assistance Under the ACA


UBC Patient Assistance Programs (PAP)

UBC Commercial Services

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