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Blog
8 min read

Inspection Readiness Is a Mindset, Not a Moment

Ask most people what inspection readiness means and you’ll hear about a scramble: pulling documents together, briefing colleagues, running mock inspections in the weeks before the real thing. That picture isn’t wrong, it’s just incomplete, and it puts the emphasis in the wrong place.
Tom Coles
Director, Pharmacovigilance

Posts by Date

Featured Image
Blog
8 min read

Inspection Readiness Is a Mindset, Not a Moment

Ask most people what inspection readiness means and you’ll hear about a scramble: pulling documents together, briefing colleagues, running mock inspections in the weeks before the real thing. That picture isn’t wrong, it’s just incomplete, and it puts the emphasis in the wrong place.
Tom Coles
Director, Pharmacovigilance
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Blog
11 min read

Beyond Static Reports: How Real-Time Safety Dashboards Are Changing Client Conversations

When the only view of the program is a static snapshot, the honest answer is often “we’ll know when the next report comes in.” That is the gap real-time dashboards close.
Anshika Arora
Lead Data Analyst, UBC Analytics
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Blog
13 min read

Don’t Search – Ask? A Smarter Way to Navigate Controlled Documents

The documentation has never been the problem. The problem is accessing the right part of it quickly enough to support day-to-day operations.
Chad Alexander
Safety Support Specialist, PV Process Excellence
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Blog
6 min read

Summary and Key Takeaways from FDA’s September 2026 Public Hearing on Psychedelic Drugs

On September 14, 2026, FDA convened a Part 15 hearing to discuss "Considerations for Potential Future Therapeutic Use of Psychedelic Drugs." The meeting was a compilation of 2 minute segments for 80 public commentators representing a diverse community of academia, patients, advocates, service providers, and industry.
Rachel Bonfanti, MPH
Executive Director, Risk Management & Scientific Consulting
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Blog
11 min read

The Physician Layer: Why Medical Oversight in PV is Non-Negotiable

Yes, automation can process volume. What it can't do is exercise clinical judgment on a case that doesn't fit the pattern, defend a causality assessment to a health authority inspector, or carry a program's institutional history from one reviewer to the next. Those are not workflow steps. They're physician functions.
Alexis Pinçon, MD
Director, Global Medical Services & Medical Writing
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Blog
17 min read

Best Practices in Oncology Joint Clinical Assessment (JCA) Submissions Under the EU HTA Regulation

The first oncology JCA reports show that this new EU assessment process is anything but routine. Here's what sponsors can learn from early submissions, and how to prepare for what's ahead.
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Blog
6 min read

AI and Automation in Patient Services: A Strategic Guide to Using the Right Tool

The question for Patient Services leaders isn't automation vs. AI. It's knowing where each capability creates value, where it introduces risk, and how to build both into a stronger service model.
Dana Edwards
Vice President, Patient Access & Strategic Engagement
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Blog
17 min read

Patient Access in 2026: What’s Changing, and Why it Matters

The story of patient access this year is really two stories that meet in the same place. The first is structural: the insurance landscape is being rebuilt, reshaping how pharmacy benefits are paid for, how long people keep coverage, and what a marketplace plan covers. The second is where patients feel it.
Dana Edwards
Vice President, Patient Access & Strategic Engagement
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Blog
15 min read

Real-World Evidence in EU Joint Clinical Assessments: Strategic Use and Methodological Standards

With immature survival data, single-arm trials, and limited comparators common in early JCA submissions, real-world evidence is becoming a strategic necessity, not an afterthought. Learn how sponsors can plan and generate RWE that meets the methodological bar EU assessors expect.
Walid Shouman
M.Pharm, Associate Research Scientist
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Bekki Bracken Brown

President & Chief Executive Officer

Bekki Bracken Brown serves as the President and CEO of UBC, guiding the company’s mission and values, including the improvement of access for patients to receive better outcomes. She oversees all aspects of UBC, such as operations, business growth strategy, sales and marketing, and acquisition support.

With over 20 years of industry experience, Ms. Brown brings knowledge from a successful career in senior management from her tenure at Quintiles, INC Research, and, most recently, with Syneos Health. She’s been a member of the North Carolina BIO Board of Directors since 2019. She is also a member of the Healthcare Businesswomen’s Association — Southeast Chapter and CHIEF, an organization that supports women executive leaders. Ms. Brown earned her bachelor’s degree at Duke University.