No industry, including the biopharmaceutical industry, is immune from the COVID-19 health crisis and its far-reaching impact. With pressure on existing healthcare resources, including limited visiting hours, operating staff and hospitals limiting nonessential personnel, the needs of patients and studies must continue to be prioritized. At UBC, we are poised and ready to address your program’s challenges and needs through our existing call centers, remote and virtual technology solutions, and our strong network of highly skilled nurses.
You need a dynamic and wide-ranging set of solutions to support the unique challenges your sites and patients face as we all seek to maintain study engagement and research continuity.
We have assembled the UBC Research Continuity Solution set to mitigate the impact of the pandemic and support sites and patients participating in research.
A call center can serve as an effective communication channel for study patients seeking information and guidance on their participating study. This acts as an ‘insurance policy’ to mitigate the risk of patients losing their ability to communicate with their site due to personnel being reallocated to critical healthcare delivery.Learn More
Transforming in-office patient visits to a virtual format requires a robust and compliant technology platform with the following capabilities:
A careful review of the study visit schedule and data collection objectives may reveal that select study visits are suitable to occur in the form of a home nursing visit. Our network of clinical study nurses are protocol trained to perform lab sample collection, drug administration and routine assessments in patient homes in the U.S. and more than 60 countries worldwide.Learn More
For visits that must continue to occur at the site due to complex assessments with specialized equipment and PI-administered treatment, we have developed a thorough set of best practices that provide guidance to sites to ensure visits are conducted in the safest manner possible to protect site staff and patients.Learn More
With CRAs unable to travel and many research centers’ doors closed to external personnel, the essential functions of source document verification and data cleaning must be performed remotely.
From routine and maintenance dosing, to safeguarding independent and confident therapy administration, driving nursing care during complex times is vital.
As many physician practices are operating with limited hours and staff, we can ensure patients have reliable options to receive continued nursing services, whether on the phone or in person.
For more than 20 years, UBC has maintained and managed a nationwide home health network of more than 1,500 agency partners. Our network stands ready to coordinate nursing care in all 50 states.
UBC manages a nationwide network of Per Diem Nurses (PDN) to staff in-home referrals that require a health care provider for administration or education:
As a global provider of late stage and patient support services, UBC is committed to leveraging our expertise to work quickly to address challenges relating to sites and patients receiving the care and support they need.
With our extensive global experience in pre- and post-marketing research and epidemiology, as well as our strong relationships with the FDA and EMA, our team is continuously assessing the impact of COVID-19 on our client programs now and has contingency solutions in place to address potential risks to patients and programs’ overall health.
UBC prioritizes the health and well-being of our employees and their families, the patients and customers we serve and the communities where we live and work. To discuss how our solutions can be customized to support you during these challenging times, please get in touch with us today.